People Help & Resources

Your primary source for ADP, benefits, onboarding, and HR services, providing the resources for your success.

Contact us about

ADP

What can we help you with?

Organizational Changes

Required fields are marked with an asterisk

{"xsrfToken":"2e266b6a09012221979cede558abf87c27086242_lout","branding":{"id":"3","key":"hr","name":"People Help & Resources","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/6","theme":{"headerBGColor":"#ad4444","headerLinkColor":"#ffffff","headerLinkHoverColor":"#d15c5c","headerLinkHoverBGColor":"#d15c5c","headerBadgeColor":"#d15c5c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/97ba93f3-f3e0-42c2-846b-3de3cca2305e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NWY3ZDcwMi0yZWNiLTQ1ZWUtOTRmMy1hNWQzMTc2YmNmY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk3YmE5M2YzLWYzZTAtNDJjMi04NDZiLTNkZTNjY2EyMzA1ZSI6WyJyZWFkIl19LCJleHAiOjE3NTMxMzI3MjksIm5iZiI6MTc1MzEzMjEyOX0.XDwqWHYXgM7mkJmgw3dqYSE4d4CcXqD3Ypd04t_iJ6c&client=65f7d702-2ecb-45ee-94f3-a5d3176bcfcb&mode=fit","logoId":"97ba93f3-f3e0-42c2-846b-3de3cca2305e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Phase2: Service Desk Portal","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Phase2: Service Desk Portal","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0080ff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2019f917-2371-432f-8b36-1179c69662b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NWY3ZDcwMi0yZWNiLTQ1ZWUtOTRmMy1hNWQzMTc2YmNmY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIwMTlmOTE3LTIzNzEtNDMyZi04YjM2LTExNzljNjk2NjJiMSI6WyJyZWFkIl19LCJleHAiOjE3NTMxMzI3MjksIm5iZiI6MTc1MzEzMjEyOX0.0i25rbrnKoVD4kpM_04wqlswWXspY_UwoaoeTBZRksY&client=65f7d702-2ecb-45ee-94f3-a5d3176bcfcb&height=300&mode=fit","bannerMediaApiFileId":"2019f917-2371-432f-8b36-1179c69662b1","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0080ff","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"3","key":"hr","projectId":13153,"serviceDeskId":3,"name":"People Help & Resources","description":"Your primary source for ADP, benefits, onboarding, and HR services, providing the resources for your success.","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"32","name":"Benefits Questions","descriptionHtml":"","callToAction":"Benefits Questions","introHtml":"Please submit any questions regarding benefits.","icon":13563,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13563","groups":[18],"key":""},{"id":"29","name":"Contractor Requests","descriptionHtml":"","callToAction":"Contractor Requests","introHtml":"Submit an onboarding request for contractors.","icon":13557,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13557","groups":[17],"key":""},{"id":"27","name":"Direct Deposit Information","descriptionHtml":"","callToAction":"Direct Deposit Information","introHtml":"Submit your documents for direct deposit change approval.","icon":13552,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13552","groups":[15],"key":""},{"id":"22","name":"Information Change Request","descriptionHtml":"","callToAction":"Information Change Request","introHtml":"Send a request to make changes to your information.","icon":13532,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13532","groups":[15],"key":""},{"id":"31","name":"Off-boarding Questions","descriptionHtml":"","callToAction":"Off-boarding Questions","introHtml":"Employees who are off-boarding submit requests or questions.","icon":13530,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13530","groups":[17],"key":""},{"id":"30","name":"Onboarding Questions","descriptionHtml":"","callToAction":"Onboarding Questions","introHtml":"New Hires submit requests for onboarding help or questions.","icon":13539,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13539","groups":[17],"key":""},{"id":"35","name":"Open Enrollment","descriptionHtml":"","callToAction":"Open Enrollment","introHtml":"Submit questions regarding open enrollment.","icon":13551,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13551","groups":[18],"key":""},{"id":"26","name":"Organizational Changes","descriptionHtml":"","callToAction":"Organizational Changes","introHtml":"Submit requests for organizational changes for employees.","icon":13566,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13566","groups":[15],"key":""},{"id":"33","name":"PTO","descriptionHtml":"","callToAction":"PTO","introHtml":"Submit your requests or questions regarding PTO.","icon":13546,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13546","groups":[18],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":13543,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13543","groups":[],"key":""},{"id":"21","name":"Employee offboarding","descriptionHtml":"","callToAction":"Employee offboarding","introHtml":"Submit an offboarding request for an employee leaving the company.","icon":13530,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13530","groups":[],"key":""},{"id":"20","name":"Employee onboarding","descriptionHtml":"","callToAction":"Employee onboarding","introHtml":"Submit an onboarding request for a new hire.","icon":13533,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13533","groups":[],"key":""},{"id":"23","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"Send us a question or make a general request.","icon":13565,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13565","groups":[],"key":""},{"id":"51","name":"Merit Increase / Promotion Letter Request","descriptionHtml":"","callToAction":"Merit Increase / Promotion Letter Request","introHtml":"Submit a request for a merit increase/promotion letter.","icon":13543,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13543","groups":[],"key":""},{"id":"34","name":"Project Requests","descriptionHtml":"","callToAction":"Project Requests","introHtml":"Submit data requests or help from HR for projects.","icon":13538,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13538","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"ADP"},{"id":17,"name":"Onboarding / Offboarding"},{"id":18,"name":"Benefits / PTO"}],"orderMapping":{"13":[23],"17":[31,30,29],"15":[26,22,27],"18":[33,32,35]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d6fee03-ed2a-349b-8418-d2e9d36a373e","appLinkName":"System Confluence","appLinkUrl":"https://phase2tech.atlassian.net/wiki","spaceKey":"SI","spaceName":"Employee Experience (Internal)","spaceUrl":"https://phase2tech.atlassian.net/wiki/spaces/SI","isServer":false},"labels":[],"projectKey":"ESD","serviceDeskId":3,"kbLinkDomainURLs":["https://phase2tech.atlassian.net","https://portal.servicedesk.phase2.io"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NWY3ZDcwMi0yZWNiLTQ1ZWUtOTRmMy1hNWQzMTc2YmNmY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzE1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTMxMzMzMjksIm5iZiI6MTc1MzEzMjEyOX0.C28J-kipgQGq4_kzO85rMIBrLLw6A56YoOk9vnNCYU4","targetCollection":"upload-project-13153","endpointUrl":"https://api.media.atlassian.com","clientId":"65f7d702-2ecb-45ee-94f3-a5d3176bcfcb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":26,"projectId":13153,"issueType":{"id":"10367","name":"Change request"},"form":{"name":"Organizational Changes","descriptionHtml":"","callToAction":"Organizational Changes","intro":"Submit requests for organizational changes for employees.","instructions":"","icon":13566,"iconUrl":"https://portal.servicedesk.phase2.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13566","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Employee Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Information to update","description":"Update the employee's manager, title, or salary.","descriptionHtml":"Update the employee's manager, title, or salary.","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Effective date","description":"Please let us know what the effective date is for the changes.","descriptionHtml":"Please let us know what the effective date is for the changes.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"1 Blocker","selected":false,"children":[]},{"value":"2","label":"2 Critical","selected":false,"children":[]},{"value":"3","label":"3 Major / Highest","selected":false,"children":[]},{"value":"10003","label":"4 High","selected":false,"children":[]},{"value":"4","label":"5 Minor","selected":false,"children":[]},{"value":"5","label":"6 Trivial / Low","selected":false,"children":[]},{"value":"10005","label":"7 Lowest","selected":false,"children":[]},{"value":"6","label":"8 Not Prioritized","selected":true,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/26","calendarParams":{"firstDay":0,"date":"2025-07-21T17:08:49-0400","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d6fee03-ed2a-349b-8418-d2e9d36a373e","appLinkName":"System Confluence","appLinkUrl":"https://phase2tech.atlassian.net/wiki","spaceKey":"SI","spaceName":"Employee Experience (Internal)","spaceUrl":"https://phase2tech.atlassian.net/wiki/spaces/SI","isServer":false},"labels":[],"projectKey":"ESD","serviceDeskId":3,"kbLinkDomainURLs":["https://phase2tech.atlassian.net","https://portal.servicedesk.phase2.io"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NWY3ZDcwMi0yZWNiLTQ1ZWUtOTRmMy1hNWQzMTc2YmNmY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzE1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTMxMzMzMjksIm5iZiI6MTc1MzEzMjEyOX0.C28J-kipgQGq4_kzO85rMIBrLLw6A56YoOk9vnNCYU4","targetCollection":"upload-project-13153","endpointUrl":"https://api.media.atlassian.com","clientId":"65f7d702-2ecb-45ee-94f3-a5d3176bcfcb","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=phase2tech","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2e266b6a09012221979cede558abf87c27086242_lout","baseUrl":"https://portal.servicedesk.phase2.io/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://phase2tech.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"65f7d702-2ecb-45ee-94f3-a5d3176bcfcb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"50ab49f5296245ffad8d9e9de2e4e00f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}